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For Products:

1.0 Orders once placed will be processed within 24 hours.

2.0 Orders once processed will be shipped within 6 to 24 hours.

3.1 Local orders (Guwahati City) will be delivered by 24-48 hours.

3.2 Regional Orders (easily accessible areas of North East) will be delivered by 3-4 days.

3.3 National Orders (easily accessible areas of India) will be delivered by 4- 8 days.

3.4 Other Orders (not easily accessible areas of India) will be delivered by 12-18 days.

3.5 International Orders are generally delivered by 10-25 days; but there might be additional delay due to custom clearing.

4.1 In case of return, we shall arrange for a pickup of the item.

4.2 Customer must pack the item and affix the shipping label before handing over the item(s) to the pickup team.

4.3 In case, we do not have pickup service in your area, customer must courier the same to our office as guided by the support team. The shipping cost borne by the customer will be refunded.

 

 

For Services:

1.0 All services will be delivered by the prescribed time limit or ETA.